Gartner® Report

The future of work is here - why aren't your teams ready?



Despite record investment in AI, most employees still lack the support and context to use it effectively. Download Gartner® Hype Cycle™ for the Future of Work, 2025 to explore strategies for closing the adoption gap.


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Only 18% of individual contributors report having received guidance from their organizations on how to leverage GenAI for business goals, highlighting a pressing need to help workers integrate it into their daily work.

Gartner® Hype Cycle™ for the Future of Work, 2025 examines a growing disconnect between leadership expectations and workforce readiness when it comes to AI adoption.

Consider these findings:

    • “34% of workers report that at least half the time they look for information to do their job, they struggle to find it.”, according to Gartner’s 2024 Digital Worker Survey.
    • 28% of workers agree that despite mandatory training, they still struggle to integrate new technology into their workflows.”, according to the Gartner 2024 Employee Perspectives on the Future of Work Survey.
    • “Use of everyday AI tools and applications for work purposes has made 40% of C-suite executives much more productive over the last 12 months, by their own account. However, only 11% of individual contributors share this sentiment, underscoring the gap in productivity gains between leadership and employees”, according to the 2024 Gartner Digital Worker Survey.

We believe this imbalance points to a deeper issue: organizations may be investing in AI, but not equipping employees to use it effectively. This report offers a framework to help leaders rethink how AI is introduced and supported in the workplace.

What you’ll learn:

    • Why AI adoption is lagging despite executive enthusiasm
    • How guided GenAI can improve workflow integration
    • Why augmentation—not automation—is the future
    • What’s needed to prepare employees for AI-powered work

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GARTNER is a registered trademark and service mark and HYPE CYCLE is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved. 

Gartner Reports: Gartner, Hype Cycle for the Future of Work, 2025, Tori Paulman, Helen Poitevin, Nate Suda, Kristin Moyer, CV Viverito, Lacy Lei, 9 June 2025 

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